ORGANIZING CONVERSATIONS IN COMMUNICATION NETWORKS
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United States of America Patent
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Issued Date -
Oct 6, 2016
app pub date -
Apr 6, 2015
filing date -
Apr 6, 2015
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Abstract
A method for organizing communications between parties in a Voice over Internet Protocol (VoIP) system includes monitoring, a plurality of different forms of communication between a first party associated with the VoIP client application and other parties, at least some of the plurality of different forms of communication provided by different communication servers. The method includes assigning, by the VoIP client application, a conversation tag to a communication fragment between the first party and one or more of the other parties, the conversation tag corresponding to the first party and one or more of the other parties. The method further includes forming, at the VoIP client application, a conversation history between the first party and the one or more of the other parties by identifying in a memory the communication fragment based on the associated conversation tag and at least one other communication fragment associated with the same conversation tag.
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