AUTOMATICALLY TARGETING CONTENT TO ONLINE USERS

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20160267545A1
SERIAL NO

14815873

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system and method for automatically targeting online users are provided. A user performs an action that exhibits an interest in a product/service or performing a certain action, such as making a charitable contribution. A user record is created in a user management system, such as a customer relationship management database. The user record is augmented with additional data, such as data from a user profile, of the user, in a social network. Examples of such data include employer information, friend information, academic history, and job title. The augmented user record is provided to a targeted content system that assigns the user to a nurture flow that includes multiple segments, each segment associated with actions to perform relative to the user, such as sending certain content to the user through one or more delivery channels.

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Patent Owner(s)

Patent OwnerAddress
MICROSOFT TECHNOLOGY LICENSING LLCONE MICROSOFT WAY REDMOND WA 98052

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Flood, Donald E Oakland, US 4 57
Glass, Russell M Belmont, US 3 48
Mann, Christopher L Fairfax, US 3 33
Rekhi, Sachin Menlo Park, US 20 205

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