DELIVERY EXPERT SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT

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United States of America Patent

SERIAL NO

15137745

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Abstract

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An automated rule-based system for facilitating delivery of a fax document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Rules may be stored in a database. The database may include rules based on past delivery information or new delivery instructions. When an input condition is determined, the database may be traversed to determine an action based on the set of rules. The actions may include one or more of resubmitting the fax document to the network for a next delivery attempt, cancelling the document, and identifying the destination as a technical problem. The input conditions may include an identification of non-business days and non-business hours.

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Patent Owner(s)

Patent OwnerAddress
OT IP SUB LLC1209 ORANGE STREET WILMINGTON DE 19801

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Baumgartner, Lori Burlington, US 12 85
Huebner, Robert Topsfield, US 17 219
Johns, Valerie Louise Wellesley, US 14 113
Li, Diana Woburn, US 12 85
Ranalli, Douglas J Cambridge, US 20 552
Ranalli, Shelley J Cambridge, US 14 113

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