Device, system and method for summarizing agreements
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United States of America Patent
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Dec 8, 2020
Grant Date -
Aug 18, 2016
app pub date -
Feb 17, 2015
filing date -
Feb 17, 2015
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Abstract
A computerized system for summarizing agreements between two or more parties, comprises one or more processors. The processors may be configured to capture data relating to the agreement, such as agent screen data during an interaction with a customer. The data may be captured in successive capture operations each in response to an event, such as an agent key press or data entry. The captured data may be used to prepare a continuous text summarizing the agreement. An audio summary of the agreement may be derived from the text and played to at least one of the parties.
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