CALL HANDLING AND SCHEDULING BASED ON A SET OF RULES
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United States of America Patent
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Issued Date -
Aug 11, 2016
app pub date -
Sep 30, 2013
filing date -
Sep 30, 2013
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Abstract
In an example of call handling and scheduling based on a set of rules according to aspects of the present disclosure, a method may include handling, by a receiving communications computing device, a call directed to a receiving communications device by determining whether to alert a user of the receiving communications device of the call from the calling communications device based on a set of rules. The method may also include, in response to determining not to alert the user of the receiving communications device of the call from the calling communications device, storing, by the receiving communications device, a call-back event in a call-back event queue, and scheduling, by the receiving communications device, a call-back time associated with the call-back event stored in the call-back event queue to call back the calling communications device by the receiving communications device.
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