Method and System for Generic and Secure Troubleshooting of Appliances Using Wireless and Mobile Network
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United States of America Patent
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Issued Date -
Jul 28, 2016
app pub date -
Jan 17, 2016
filing date -
Jan 22, 2015
priority date (Note) -
Abandoned
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Abstract
An appliance which includes a Bluetooth® module which is used to communicate with an appliance app on a smartphone. The appliance app connects with the appliance and with the appliance manufacturer to provide a connection path from the appliance to the manufacturer's diagnosis computer system. The appliance and the manufacturer's diagnosis computer system can then interact and perform information transfers and diagnostic operations as desired. In some cases the appliance app is also involved and is used to request user operations, both for information and to assist in the diagnosis if needed.
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