SYSTEM, METHOD AND APPARATUS FOR MOBILE CALL CENTERS

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20160205248A1
SERIAL NO

14992471

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The present invention relates to a system, method, and apparatus for a Mobile Call Center System (MCC) that integrates telemarketing services for a business owner. The MCC may allow business owners to generate a call list based on defined metrics. Furthermore, the present invention's MCC Platform provides a variety of controls that allow Call Agents, who may be employed or contracted, to answer calls based upon their availability, schedule, time of day, and/or any combination of parameters, rules, and roles, and to incorporate the use of the mobile device. The method may include generating a call list base on a set of user defined metrics and contacting a business owners potential customers.

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Patent Owner(s)

Patent OwnerAddress
SPOKEADOT LLCNot Provided

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
BELL, WILLIAM D Abilene, US 8 108
PROBST, GREGORY P Iowa City, US 24 760

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