AUTOMATIC CONVERSION OF FORMATTED TRAVEL INFORMATION
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United States of America Patent
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Issued Date -
Jun 23, 2016
app pub date -
Dec 18, 2014
filing date -
Dec 18, 2014
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Abstract
The present disclosure relates to automatic conversion of travel data encoded in Computer Reservations System (CRS) format into corresponding human-readable information, and subsequent presentation of that human-readable travel information to a user to enable booking of a travel item corresponding to the travel item information. CRS systems and databases provide data encoded in formats that make it difficult for a travel agent to convey corresponding travel items to a user. The present disclosure provides systems and methods that can automatically convert encoded CRS travel data input through an agent communication interface into a human-readable representation of travel items available through an electronic travel item marketplace. The system can further present the human-readable representation to the user through a user chat interface, which enables the user to book the travel items without further actions by the travel agent.
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