SYSTEM, METHOD AND NON-TRANSITORY COMPUTER READABLE MEDIUM FOR E-COMMERCE REPUTATION ANALYSIS

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United States of America Patent

APP PUB NO 20160140634A1
SERIAL NO

14555702

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Abstract

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An e-commerce reputation analysis system includes a comment data capturing module, a keyword retrieving module, a sentiment analysis module and a reputation analysis module. The comment data capturing module captures comment data from an e-commerce platform according to an analysis item. The keyword retrieving module retrieves keywords from the comment data. The sentiment analysis module compares each keyword with sentiment groups. When a first feature phrase of feature phrases of the sentiment groups matches with a first keyword of the keywords, the sentiment analysis module determines that the sentiment group having the first feature phase is corresponding to the first keyword, and increases a rating of the sentiment group corresponding to the first keyword. The reputation analysis module selects first sentiment groups corresponding to the analysis item from the sentiment groups,and statistically sums the ratings of the first sentiment groups.

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INSTITUTE FOR INFORMATION INDUSTRY11F NO 106 SEC 2 HEPING E RD TAIPEI 106

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  • 2014 Application Filing Year
  • G06Q Class
  • 12561 Applications Filed
  • 8002 Patents Issued To-Date
  • 63.71 % Issued To-Date
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Inventor Name Address # of filed Patents Total Citations
HSIEH, Wen-Tai Taipei City, TW 29 166
LIN, Hsiang-Lun Taipei City, TW 3 4
YANG, Ping-Che Kaohsiung City, TW 20 75

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Citation count rangeNumber of patents cited in rangeNumber of patents cited in various citation count ranges1111201 - 1011 - 2021 - 3031 - 4000.10.20.30.40.50.60.70.80.911.11.21.31.41.51.61.71.81.922.1

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