Systems and Methods to Monitor Health of Online Social Communities
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United States of America Patent
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Oct 30, 2015
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Oct 30, 2014
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Abstract
A method of measuring the health of online communities computes multiple health factors for an online community. Each health factor is computed based on historical data of the online community, and each health factor measures human interaction with the online community. The process normalizes each of the health factors and combines the health factors to compute a community health index. The process then displays the community health index to a user, thereby enabling the user to predict the future health of the online community. The health index includes various factors, such as: growth in membership of the online community; human page views of web pages for the online community; quantity and quality of posts to the online community; liveliness of the online community; interaction with the online community; and/or responsiveness of the online community.
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