Importance

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Abstract

A customer is allowed to select vehicle services prior to visiting a service center. A customer can access a website or mobile application to provide input identifying a vehicle to be serviced. A number of possible services that can be performed on the identified vehicle can then be presented including, in some cases, an estimated cost for such services. The customer may then select one or more services to be performed. In response, the website or mobile application can generate a purchase order that the customer can present to a technician once arriving at the service center thereby allowing the technician to commence work immediately on the vehicle. A vehicle may also be automatically enrolled in a warranty program. The actions required to comply with the warranty program as well as estimated dates when the actions should be performed can be automatically determined.

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First Claim