Recommending updates to an instance in a SaaS model

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United States of America Patent

PATENT NO 9817651
SERIAL NO

14216542

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Abstract

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Techniques are described for recommending updates to a customer instance in a software as a service (SaaS) model. A request can be received to upgrade features belonging to the customer instance. In response to receiving the request, a feature configuration that corresponds to the customer instance can be identified. The feature configuration can a plurality of features from the SaaS model that are available to the customer interface. Once the feature configuration has been identified, a feature upgrade from a plurality of feature upgrades in an upgrade library can be determined to be applicable to the customer instance. The determination can be made by evaluating the upgrade library and the feature configuration.

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Patent Owner(s)

Patent OwnerAddress
SUCCESSFACTORS INCONE TOWER PLAZA SO SAN FRANCISCO CA 94080

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Doolittle, William San Francisco, US 5 60
Loeffler-Little, Natasha Half Moon Bay, US 1 35
Narayana, IVS Bangalore, IN 1 35
Rao, Nischal Bangalore, IN 2 35
Venkatesan, Anusha Bangalore, IN 1 35
Viswanathan, Rajaram Bangalore, IN 2 35

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