Method and Apparatus For Vehicle Service System Operator Guidance and Performance Tracking
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United States of America Patent
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Issued Date -
Jun 25, 2015
app pub date -
Dec 4, 2014
filing date -
Dec 20, 2013
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Abstract
A method for providing performance tracking, operator guidance, and feedback by monitoring operator interactions with a vehicle service system. The operator's interactions with the service equipment during a vehicle service procedure which produce detectable effects are monitored. If an operator completes a vehicle service procedure correctly, a visual or audible announcement is provided, and an entry recorded in a system log. If an operator mistake is detected during the vehicle service procedure, a different visual or audible announcement is provided, and a suitable entry recorded in the system log. The system log is subsequently utilized to generate a performance score, either based on overall system usage, or upon the usage by a specific operator if operator-identifying information is available during each service procedure.
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