SYSTEMS AND METHODS FOR IDENTIFYING AND ANALYZING A CUSTOMER QUEUE
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United States of America Patent
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Issued Date -
Feb 26, 2015
app pub date -
Aug 20, 2013
filing date -
Aug 20, 2013
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Abstract
An image from a camera may be received and location coordinates of customers in the image may be identified. A line may be calculated based on the location coordinates and a join zone may be defined on the line. A location on the image corresponding to the join zone may be monitored. If a customer stands in the join zone for an amount of time, then the customer may be determined to have joined the customer queue. In response to the customer joining the customer queue, a new line may be calculated based on location coordinates of the first, second, and third customers in the image. Furthermore, a new join zone may be defined on the new line and a location on the image or video corresponding to the new join zone may be monitored for a subsequent customer joining the customer queue.
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