COMPUTER SYSTEM FOR CONTROLLING MACHINE BASED TRANSACTIONS
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United States of America Patent
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Issued Date -
Dec 25, 2014
app pub date -
Jan 4, 2013
filing date -
Jan 4, 2012
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Abstract
According to one aspect the disclosure relates to a terminal for providing at least one machine based transaction facility for a customer. The terminal comprises: a user interface configured to receive input from a user for conducting transactions and to present to the user a request help option; a first communication interface operable to transmit a user request from the terminal when the request help option is selected to cause an alert to be activated at a separate device; and a second communications interface configured to detect a connection request from a controlling computer and to establish a communications link with the controlling computer by means of which the controlling computer can control operations of the terminal to assist the customer in effecting a transaction. According to another aspect the disclosure relates to a computer system for delivering transactions to a customer.
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