Method and system for providing a service resource to a user location
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United States of America Patent
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N/A
Issued Date -
N/A
app pub date -
Jun 23, 2014
filing date -
Dec 3, 2008
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A user, either in a vehicle with a telematics device, at a home having a computer device, using a handheld wireless device, or other type of communication device, can request services such as to repair a flat tire, unlock a locked door, repair cable television, service, etc. using the communication device. The user's communication device sends a request message over the communication network to a second server. The second server creates a request for service record and forwards the message to a first server that determines a resource to dispatch to the user's location. The first server sends resource information, including location information, to the user's device, and either the device, or a device coupled to the user's communication device, displays the current location of the service resource on a map as the resource makes its way toward the user's location.
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