METHOD AND APPARATUS FOR EFFICIENT HANDLING OF PRODUCT RETURN TRANSACTIONS

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United States of America Patent

SERIAL NO

14298290

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Abstract

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A method and apparatus for efficient handling of product returns to reduce associated costs. A computer system at a regional product return center scans a returned product for identifying information, accesses a manufacturer return approval computer system through the internet or the like, and then submits the identifying information to the manufacturer for return approval. The manufacturer computer system utilizes the identifying information to access an electronic registration database to determine whether the returned product satisfies applicable return criteria. If so, the product is approved for return to the manufacturer.

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Patent Owner(s)

Patent OwnerAddress
E2INTERACTIVE INC D/B/A E2INTERACTIVE INC250 WILLIAMS STREET SUITE M-100 ATLANTA GA 30303

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
JUNGER, Peter J Redmond, US 34 1118

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