System for Managing Service Interactions
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United States of America Patent
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app pub date -
May 27, 2014
filing date -
Oct 19, 2007
priority date (Note) -
Abandoned
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Abstract
A system is described for managing service interactions in a combined service. The system comprises a first service delivery means for providing a first service, a second service delivery means for providing a second service, a combined service delivery means for providing a combined service capable of associating the first service to one of the second service. The combined service is implemented using a combined state model, which comprises a predetermined number of combined states formed on the basis of the states of the first and the second service and armed detection points for detecting predetermined transitions between the combined states. The combined service delivery means further comprises a combined state manager adapted to transmit a control signal to the first and/or the second service delivery means for inducing a predetermined state transition in the respective first and/or the second service in response to the activation of an armed detection point.
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