SYSTEM AND METHOD FOR A PREDICTIVE CUSTOMER EXPERIENCE
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United States of America Patent
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N/A
Issued Date -
Sep 18, 2014
app pub date -
Mar 11, 2014
filing date -
Mar 13, 2013
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
Systems and methods for identifying a customer include storing account information, the account information including one or more associated phone numbers and an account number, the account number having a last 4-digit portion, receiving a phone number, comparing the phone number to the account information of various account holders to determine whether the phone number matches an associated phone number, prompting the user to input 4 digits if there is a match, and comparing the received 4 digits to the respective 4-digit portion to identify the customer.
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