SYSTEM AND METHOD FOR TARGETING FAMILY MEMBERS OF TRANSACTION ACCOUNT PRODUCT HOLDERS TO RECEIVE SUPPLEMENTARY TRANSACTION ACCOUNT PRODUCTS

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United States of America Patent

SERIAL NO

14182167

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Abstract

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Utilization of information in a closed loop data system further augments modeling while at the same time enabling customization of offers based on spend patterns. Data mining techniques are leveraged to identify rules to determine higher response rate populations. These rules are referred to herein as “triggers,” in that the presence of particular attributes will trigger a cardholder as being more likely to respond to a particular offer. The benefit yielded by this approach is a greater acceptance rate to an offer provided by a transactional account company. To identify the triggers, records of cardmembers who already utilize a given product are analyzed to determine their spend patterns. The spend histories of customers who are eligible to use the product are analyzed according to the identified triggers. Customers whose spend patterns most closely correspond to the triggers are then targeted with offers for the given product.

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Patent Owner(s)

Patent OwnerAddress
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY INC200 VESEY STREET NEW YORK NY 10285

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kala, Abhinav K New Delhi, IN 2 149
Kim, Susana Sung-hye New York, US 4 271
Purkayastha, Subhra Shankar Haryana, IN 4 271
Zucker, Jill New York, US 9 287

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