MONITORING ALERTS IN A COMPUTER LANDSCAPE ENVIRONMENT
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United States of America Patent
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Issued Date -
May 29, 2014
app pub date -
Nov 26, 2012
filing date -
Nov 26, 2012
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Abstract
In a landscape environment, embodiments disclosed herein aggregate alerts into a root alert to reduce the overall alerts being analyzed. A dependency matrix can be used to determine alerts that are redundant due to being derived from a same root problem. In some embodiments, a first alert of a potential problem can be received from a first application or first resource. As a result, a dependency matrix can be checked to determine if a related alert has occurred that is associated with the first alert. If a related alert has already occurred, the first alert can be suppressed. Otherwise, the first alert can be transmitted for further evaluation, such as to a help desk. By suppressing alerts that are dependent on other alerts, a root alert can be generated and forwarded for further evaluation.
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