Platform to Interact with Multiple Electronic Private Automatic Branch Exchange (EPBAX) Systems
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
N/A
Issued Date -
Jan 30, 2014
app pub date -
Jul 25, 2012
filing date -
Jul 25, 2012
priority date (Note) -
Abandoned
status (Latency Note)
Importance
Abstract
Embodiments comprise apparatuses and methods allowing interaction with multiple electronic private automatic branch exchange (EPABX) systems. Certain embodiments employ a three layer architecture comprising middleware interposed between a front end comprising a user interface (UI), and a backend comprising a telephone server and the corresponding EPABX system. The middleware performs centralized queuing, administration, and monitoring functions. Requests received from a user via the front end layer may be queued and then dispatched to the telephone server of the appropriate EPABX system, as determined by execution of an algorithm by an engine of the middleware. A notification (e.g. text, email) may be sent to the user regarding a status of the request processed at the EPABX system.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully