SYSTEM AND METHOD FOR FIELD SERVICES AUTOMATION

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United States of America Patent

APP PUB NO 20130282418A1
SERIAL NO

13997567

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A portable representative device manages the administrative workload of a field technical representative. The portable representative device includes a processor programmed to present a technical field representative with a list of selectable scheduled tasks assigned to the field technical representative, each of the selectable scheduled tasks associated with a roof. The field technical representative is presented with a task-specific form for a selected scheduled task. The task-specific form includes a plurality of fields to collect field data for the roof of the selected scheduled task from the field technical representatives. Field data from the field technical representative is collected using the task-specific form, the field data including a roof plan of the roof of the selected scheduled task. The collected field data is submitted to a central control system. A system and method are also included.

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Patent Owner(s)

Patent OwnerAddress
FIRESTONE BUILDING PRODUCTS COMPANY LLC200 4TH AVENUE SOUTH NASHVILLE TN 37201

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Crocker, Kenneth J Indianapolis, US 1 5
Furman, George G Lebanon, US 2 26
Hochstatter, Julia M Fishers, US 1 5

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