BUILDING CUSTOMER LOYALTY IN A MOBILE ENVIRONMENT

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United States of America Patent

SERIAL NO

13550563

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A customer loyalty and gifting service may reward customers who show or are expected to show frequent patronage to a provider of a good or service. A vendor of a good or service may create and provide an offer to one or more existing customers who may choose to purchase, redeem, and/or recommend the offer to other users in the network. The customer may also gift the purchased offer. A reward, such as loyalty points or stars, may then be awarded to the customer to encourage the customer for continued support and patronage. A reward may be redeemed for one or more prizes including gift cards, discounts, or other promotions and deals.

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Patent Owner(s)

Patent OwnerAddress
BLAZER AND FLIP FLOPS INC DBA THE EXPERIENCE ENGINE4660 LA JOLLA VILLAGE DR SUITE 360 SAN DIEGO CA 92122

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
McMullen, George Sunnyvale, US 7 201
Navar, Murgesh San Jose, US 28 1542

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