METHOD AND APPARATUS FOR ENHANCING CUSTOMER SERVICE EXPERIENCE
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United States of America Patent
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Issued Date -
Nov 1, 2012
app pub date -
Apr 24, 2012
filing date -
Apr 27, 2011
priority date (Note) -
Abandoned
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Abstract
A technique is taught that improves how an organization engages with customers. In an embodiment, keywords are discovered to optimize for, and to integrate with, advertising systems to advertise a company website. A set of advertisements is created that improve the click-through rate from users. A optimized landing page experience is created to provide a best user experience to drive issue resolution and sales.
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