BUSINESS INTELLIGENCE AND CUSTOMER RELATIONSHIP MANAGEMENT TOOLS AND TECHNIQUES

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United States of America Patent

APP PUB NO 20120185471A1
SERIAL NO

13353226

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Abstract

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A machine-controlled method may include a data store storing textual information, numerical information, belief information, estimates, or any combination thereof, and a machine executing a user-initiated or group-initiated query against the stored information. A processor may apply an importance by asserting a user-defined importance condition against the information. The processor may apply a preference probability by asserting a user-specified preference condition against the information. The processor may assert a user-established target condition against the information. Responsive to a situation awareness activity, the machine may perform an actionable intelligence operation. Responsive to multiple results of the querying, the machine may provide an indication of a ranking corresponding to at least one of the results.

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Patent Owner(s)

Patent OwnerAddress
III HOLDINGS 2 LLC2711 CENTERVILLE RD SUITE 400 WILMINGTON DE 19808

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Klasen, Michael G Lake Oswego, US 7 8
Lazar, Richard A Portland, US 9 16
Nason, D David Bainbridge Island, US 50 1104
Ullman, David G Corvallis, US 14 121

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