METHOD AND ARRANGEMENT FOR TRANSFERRING DATA FOR THE MAINTENANCE OF A SELF-SERVICE TERMINAL
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United States of America Patent
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Issued Date -
Jun 7, 2012
app pub date -
Sep 9, 2010
filing date -
Sep 11, 2009
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Abandoned
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Abstract
In order to maintain self-service terminals (SS terminals), data must be transferred to a data center by means of telecommunication connections. However, in particularly sensitive fields of application, a direct link of SS terminals to external networks or devices is undesirable. Usually, the maintenance personnel must then access the service and diagnostic data locally at the SS terminal and share said data with the help desk personnel in the data center by telephone. In order to be able to transfer the maintenance and diagnostic data directly between the SS terminal and the data center even without directly linking the SS terminal, the data are transferred in a current-free and radio-free data transfer form in the vicinity of the self-service terminal (100) by means of sending and receiving devices (150, 160, 170; MA, CAM, F). This can occur, e.g., by displaying and reading in barcodes (BCs).
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