METHOD AND ASSEMBLY FOR PRE-SEATING COMMERCIAL ACTIVITY
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United States of America Patent
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Issued Date -
Oct 14, 2010
app pub date -
Apr 10, 2009
filing date -
Apr 10, 2009
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Abandoned
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Abstract
A method for ordering goods and services is used in conjunction with a computer-based ordering system that is principally viewed as a kiosk by customers or patrons of a restaurant. The method synchronizes the submission of an order for food preparation to a kitchen with the patrons actually getting a table at which they may sit. This reduces the wait time for the patron, increasing their overall satisfaction with service and reduces the cycle time of a particular table (increases “turns” at the table). The method includes receiving an order for goods or services through the computer-based ordering system to create an order. A queue value, e.g., a pager number, is then associated with the order to create a queued order. The queued order is then held in a database of the computer-based ordering system. The queued order is released and fulfilled after the queue value has expired.
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