System and method for synchronizing delivery of messages in multiple communications channels
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United States of America Patent
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Issued Date -
May 6, 2010
app pub date -
Nov 4, 2009
filing date -
Nov 4, 2008
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Abstract
A system and method synchronize delivery of messages in multiple communications channels by generating mailing information regarding a first message to be delivered through a first communications channel to a customer. The mailing information includes an identifier of the first message and is embedded into an intelligent mail barcode. The first message is then tracked using the mailing information by scanning the intelligent mail barcode to obtain tracking information. Based on the tracking information, the system and method coordinate delivery of a second message the content of which is related to the first message through a second communications channel to a group of people including the customer. Delivery of the first message through the first communications channel and delivery of the second message through the second communications channel is synchronized.
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