System and method for synchronizing delivery of messages in multiple communications channels

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20100114700A1
SERIAL NO

12588971

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A system and method synchronize delivery of messages in multiple communications channels by generating mailing information regarding a first message to be delivered through a first communications channel to a customer. The mailing information includes an identifier of the first message and is embedded into an intelligent mail barcode. The first message is then tracked using the mailing information by scanning the intelligent mail barcode to obtain tracking information. Based on the tracking information, the system and method coordinate delivery of a second message the content of which is related to the first message through a second communications channel to a group of people including the customer. Delivery of the first message through the first communications channel and delivery of the second message through the second communications channel is synchronized.

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Patent Owner(s)

Patent OwnerAddress
NORTHROP GRUMMAN INFORMATION TECHNOLOGY INC1840 CENTURY PARK EAST LOS ANGELES CA 90067-2199

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chamberlain, Charles R Delaplane, US 15 150

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