System, Method and Computer Program Product for Interactive Voice Notification and Product Registration
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United States of America Patent
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app pub date -
Dec 8, 2009
filing date -
Jun 2, 2004
priority date (Note) -
Abandoned
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Abstract
An automated product registration system registers a product in response to an incoming telephone call. Outbound telephonic notifications are sent based on user responses during the product registration. The notification can be a product recall alert, information about a complementary product and/or new feature the user showed interest in, and/or an option to extend warranty coverage. The system can transfer the user to a live agent when the user requests more information.
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