METHODS AND APPARATUS TO DIAGNOSE OUTBOUND VoIP SERVICES

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United States of America Patent

APP PUB NO 20100067384A1
SERIAL NO

12209741

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Abstract

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Example methods and apparatus to diagnose outbound voice over Internet protocol (VoIP) services are disclosed. An example method comprises monitoring activity in a first VoIP network to determine a first value representative of a peak number of communication sessions concurrently active between a second VoIP network and a public switched telephone network via the first VoIP network, and comparing the first value to a threshold to determine whether to automatically close a trouble ticket submitted against the first VoIP network.

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Patent Owner(s)

Patent OwnerAddress
AT&T SERVICES INC175 EAST HOUSTON STREET SAN ANTONIO TX 78205

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bajpay, Paritosh Edison, US 168 2005
Liu, Jackson Middletown, US 44 335
Qian, Zhiqiang Holmdel, US 49 305
Zinnikas, Michael John North Brunswick, US 21 155

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