Importance

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Abstract

A method for automated return of an item, including the steps of: automatically identifying, with a processor and an interface element in a specially programmed general-purpose computer, an item brought within a predetermined proximity of a retail location operated by a business entity; determining, via the processor and a memory element in the general-purpose computer, that the item was previously purchased from the business entity by a customer; and applying, using the processor, a credit for the item to an account associated with the customer. In some aspects, the item comprises an RFID tag and the memory element comprises a sales record for the item including data regarding the tag, and automatically identifying an item includes automatically detecting the tag and transmitting data identifying the tag to the interface element, and determining that the item was previously purchased includes using the data identifying the tag to select the sales record.

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First Claim