Importance

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Abstract

The present invention, in particular embodiments, is directed to methods, apparatuses and systems directed to locking and unlocking of credit reports via a telephone interface. In a particular implementation, the present invention provides a voice interface server accessible to consumers via a telephone and a voice-based credit report access system. The voice-based credit report access system is operative to accept telephone requests to lock or unlock a credit report and pass those requests to a credit report retrieval system. When the request is received, the credit report retrieval system accordingly updates the consumer's entry in a lock status database. When the credit report retrieval system receives a credit report request, the lock status database is queried. If the consumer's entry has a locked status, the credit report is denied. If the status is unlocked, the credit report is provided to the requestor. In a particular implementation, a number of access attempts field of the consumer's entry is updated each time access to the credit report is denied while the credit report is locked.

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First Claim