SYSTEM AND METHOD FOR MANAGING CUSTOMER QUEUING
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United States of America Patent
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app pub date -
Apr 3, 2008
filing date -
Apr 3, 2007
priority date (Note) -
Abandoned
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Abstract
A system and method for managing customer queuing is provided. A new request is received from a user. The new request is assigned to a queue. Placed requests waiting in the queue ahead of the new request are counted. The placed requests are compared to a request threshold. An upsell is provided to the user when the placed requests exceed the request threshold. The new request is released from the queue. The new request is satisfied by providing a response to the user.
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