System and method for voice message call screening

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20080107244A1
SERIAL NO

11893217

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A mail delivery service that allows users of a networked call processing system to listen to messages that are being left to their mailbox in real time. Improvements applied to this invention allow full control of both the message and the call that is leaving the message to more effectively screen the call and enhance follow up communication with the calling party. The system further enables users to forward messages in real-time to other users within the telephone network, conference in other users, and discuss the message as the call is being recorded by a voicemail system. Other monitoring options are provided whereby the caller may, for example, add a textual notation to a call, terminate the call, and apply a custom configured hot rule to manage the call in accordance with the user's wishes.

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Patent Owner(s)

Patent OwnerAddress
WILMINGTON TRUST FSB1100 NORTH MARKET STREET RODNEY SQUARE NORTH ATTN MR JAMES HANLEY WILMINGTON DE 19890

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gaetano, Arthur L US 1 33
Setzer, Ronald US 1 33

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Patent Citation Ranking

  • 33 Citation Count
  • H04M Class
  • 60.93 % this patent is cited more than
  • 17 Age
Citation count rangeNumber of patents cited in rangeNumber of patents cited in various citation count ranges9216185103656433342314197701 - 1011 - 2021 - 3031 - 4041 - 5051 - 6061 - 7071 - 8081 - 9091 - 100100 +0102030405060708090100110120130140150160170180190200210220230

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