Web-based business application with streamlined integration of upsell features

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20060136344A1
SERIAL NO

11016087

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method, system, computer program product, and related business methods are described for providing streamlined integration of upsell features into a web-based business application. In one preferred embodiment, upsell source criteria are conveniently submitted by the user in a wizard-based process. The user can select from several upsell actions to be automatically executed based upon the presented results, thereby facilitating workflows associated with the upselling process. In another preferred embodiment, responsive to a single-click or no-click user command into a web page displaying a customer information record, a pre-computed list of upsell items is presented to the user for convenient and timely viewing. In another preferred embodiment, responsive to any of a variety of user activity that instantiates a listing of items, an upsell option is also provided in relation to that listing of items. Upon selection of that upsell option, one or more upsell possibilities corresponding to the listed of items is computed and displayed for convenient and timely viewing.

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Patent Owner(s)

Patent OwnerAddress
NETSUITE INC2955 CAMPUS DRIVE SUITE 100 SAN MATEO CA 94403

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Goldberg, Evan M Woodside, CA 33 2245
Jones, Jeffrey A Larkspur, CA 55 919
Liang, Jingwei Castro Valley, CA 4 59
Liu, Alan S Redwood City, CA 6 56

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