Intelligent knowledge base for an alarm troubleshooting system
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United States of America Patent
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Issued Date -
Apr 6, 2006
app pub date -
Sep 29, 2004
filing date -
Sep 29, 2004
priority date (Note) -
Abandoned
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Abstract
A method and apparatus for troubleshooting information system use a graphical user interface (GUI) to a knowledge base of troubleshooting procedures for presenting the procedures in a graphical form, including a flow chart form and a decision tree form. In one embodiment, the troubleshooting procedures are further prioritized in an order of probability of solving a problem in a controlled system and retrieved in the prioritized order.
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