Methods and apparatus for food brokering customer service
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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N/A
Issued Date -
Mar 30, 2006
app pub date -
Mar 17, 2005
filing date -
Sep 29, 2004
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
Methods and apparatus for brokering food services are disclosed. The methods and apparatus described herein provide quality controlled room service to guests of hotels that do not otherwise have traditional room service available. A call center operator routes each call to the appropriate restaurant and stays on the phone line to monitor the call. The restaurant delivers the order and collects the appropriate fee. When a customer calls with a complaint, a customer service agent associated with a food services broker responds to address the complaint based on data recorded by the call center operator.
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Family
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