Importance

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Abstract

A process and apparatus to remotely gather data about cellphone hardware and software configurations and usage. The system uses agents which are resident on the phones and which can be remotely launched by a data collection server by sending a message to a public P address of the phone and addressed to a special port designated for launch. The agent specifies the launch port and a data collection port upon installation and registration with the cellphone operating system. Data on hardware configuration, software version and phone usage can be gathered. Data collection sessions are established by the data collection server sending a message addressed to the public P address of the cellphone and the data collection port specified by the agent process upon registration with the operating system. Many alternative embodiments are also disclosed. Also disclosed are a method and apparatus for downloading information about the characteristics and usage of cell phones and other mobile devices from the cell phones and mobile devices and for downloading other information about cell phone users and plans from servers operated by cell phone providers and the organization that supplies cell phones to its employees. Also disclosed are a user interface and various processes for analyzing data regarding cell phone characteristics, usage, providers, loaded applications, over utilization and under utilization, etc.

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First Claim