Service request system of sewing machine and method thereof
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United States of America Patent
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N/A
Issued Date -
Dec 23, 2004
app pub date -
Apr 14, 2004
filing date -
Apr 21, 2003
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
Disclosed is a service request system of a sewing machine and a method thereof. The sewing machine or the embroidery machine applies manually or automatically to a service regional center for repair service through cable and wireless communication networks and the service regional center contacts with a service personnel nearest to the machine, in order to repair the machine, thereby being prompt to carry out the service. The method of requesting a fault service of the sewing machine comprises the steps of: transmitting a service request information through the cable and wireless communication networks, where the sewing machine is stopped by a fault; transmitting the received service request information to a terminal of a first service personnel nearest to the sewing machine in a service regional center; and transmitting a service processing particulars to the service regional center through the terminal of the first service personnel, after the fault service treatment is completed by the first service personnel.
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