Method and system for automated voice quality statistics gathering
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United States of America Patent
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Issued Date -
Dec 11, 2003
app pub date -
Apr 25, 2003
filing date -
Jun 3, 2002
priority date (Note) -
Abandoned
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Abstract
A method of monitoring the quality of a communication system is described. A first telephone user initiates a telephone call with a second telephone user. The service provider connects the first telephone user with the second telephone user so that the telephone conversation can be conducted. Upon completion of the telephone conversation, a quality survey is automatically conducted with at least one of, and preferably both, of the telephone users.
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