Voice identification pre-screening and redirection system
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United States of America Patent
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N/A
Issued Date -
Mar 13, 2003
app pub date -
Sep 6, 2002
filing date -
Sep 12, 2001
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A system is provided that automates the process of pre-screening calls by reliably identifying callers and directing calls according to user preferences related to specific callers. The automated system answers an incoming call, communicates with the caller, identifies the caller through their unique voice pattern, and redirects the call according to associated policies and/or feature specifications set by the receiver.
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