Auto attendant system and its method and call forwarding method using speech recognition

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United States of America Patent

APP PUB NO 20030046081A1
SERIAL NO

09752595

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Disclosed are an auto attendant system and its method and a call forwarding method using a speech recognition. The auto attendant system according to the invention includes first storing unit for storing information on a subscriber, a first call processing unit for receiving a recognizable name of the subscriber to be communicated with from a user to transfer the same to first speech recognizing unit, and searching the information on the subscriber from the first storing unit to connect a call to a destination number of the subscriber based on the searched information on the subscriber, and first speech recognizing unit for transferring the result of the recognized speech to the first call processing unit by recognizing the speech transferred from the first call processing unit.

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First Claim

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Patent Owner(s)

Patent OwnerAddress
KOREA TELECOM206 JEONGJA-DONG BUNDANG-GU SEONGNAM-SI GYEONGGI-DO

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kim, Hee-Kyung Seoul, KR 39 410
Kim, Moon-Sik Seoul, KR 3 7
Koo, Myung-Wan Seoul, LR 1 3

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