Predicting shopper supply during a time interval based on interactions by shoppers with a shopper assignment application during earlier time intervals

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12265933
APP PUB NO 20230351279A1
SERIAL NO

17731810

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An online concierge system assigns shoppers to fulfill orders from users. To allocate shoppers, the online concierge system predicts future supply and demand for the shoppers' services for different time windows. To forecast a supply of shoppers, the online concierge system trains a machine learning model that estimates future supply based on access to a shopper mobile application through which the shoppers obtain new assignments by shoppers. The online concierge system also forecasts future orders. The online concierge system estimates a supply gap in a future time period by selecting a target time to accept for shoppers to accept orders and determining a corresponding ratio of number of shoppers and number of orders. The online concierge system may adjust a number of shoppers allocated to the future time period to achieve the determined ratio number of shoppers and number of orders.

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Patent Owner(s)

  • MAPLEBEAR, INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chen, Ji Mountain View, US 119 840
Jain, Aman Toronto, CA 37 91
Kou, Zhaoyu Seattle, US 1 1
Krishnan, Ganesh San Francisco, US 29 93
Levinson, Trace San Francisco, US 5 1
Zeliger, Soren Oakland, US 8 2

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