Managing hotel guest departures within an automated guest satisfaction and services scheduling system

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12265929
APP PUB NO 20220172135A1
SERIAL NO

17442954

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Abstract

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The techniques herein are directed generally to managing hotel guest departures within an automated guest satisfaction and services scheduling system. In particular, in the present disclosure, for instance, the techniques herein provide a method and system to allow guests to easily manage and schedule their departure (check-out) through the interactive interface. The interface may include various modal notifications regarding check-out options, such as requesting the guest to enter their departure time preferences. The system also facilitates notification of a housekeeping services scheduler, and further allows the hotel to incentivize or monetize different check-out times.

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Patent Owner(s)

Patent OwnerAddress
THE HOTEL COMMUNICATION NETWORK INC210-1150 CYRVILLE ROAD OTTAWA ONTARIO K1J 7S9

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Behmke, James M Boston, US 52 123
Bidner, Kevin Ottawa, CA 5 28

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