Chatbot for reviewing social media

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12248993
APP PUB NO 20240414105A1
SERIAL NO

18234464

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Importance

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Abstract

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The following relates generally to artificial intelligence (AI)-based responses to social media posts. In some embodiments, one or more processors may be configured to: (1) receive, via a chatbot, a social media post; (2) categorize, via the chatbot, the social media post; (3) determine, via the chatbot, based upon the categorization, an entity to contact; (4) build, via the chatbot, based upon the determined entity to contact, a response to the social media post; and/or (5) send, via the chatbot, the response to the entity.

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First Claim

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Patent Owner(s)

Patent OwnerAddress
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANYONE STATE FARM PLAZA BLOOMINGTON IL 61710

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Brannan, Joseph Robert Bloomington, US 132 200
Fields, Brian Mark Phoenix, US 246 6183
King, Vicki Bloomington, US 146 352
Tofte, Nathan L Downs, US 163 1863

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Maintenance Fees

Fee Large entity fee small entity fee micro entity fee due date
3.5 Year Payment $1600.00 $800.00 $400.00 Sep 11, 2028
7.5 Year Payment $3600.00 $1800.00 $900.00 Sep 11, 2032
11.5 Year Payment $7400.00 $3700.00 $1850.00 Sep 11, 2036
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Surcharge - 3.5 year - Late payment within 6 months $160.00 $80.00 $40.00
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Surcharge after expiration - Late payment is unavoidable $700.00 $350.00 $175.00
Surcharge after expiration - Late payment is unintentional $1,640.00 $820.00 $410.00