Database systems with automated structural metadata assignment

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12248754
APP PUB NO 20230090924A1
SERIAL NO

17933385

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Abstract

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Database systems and methods are provided for assigning structural metadata to records and creating automations using the structural metadata. One method of assigning structural metadata to a record associated with a conversation involves obtaining a plurality of utterances associated with the conversation, identifying, from among the plurality of utterances, a representative utterance for semantic content of the conversation, assigning the conversation to a group of semantically similar conversations based on the representative utterance, and automatically updating the record associated with the conversation at a database system to include metadata identifying the group of semantically similar conversations.

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Patent Owner(s)

  • SALESFORCE, INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Alexander, Zachary San Francisco, US 41 241
Liu, Wenhao San Francisco, US 89 489
Mao, Yixin San Francisco, US 10 26
Xie, Tian San Francisco, US 36 71

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