Method to improve anti-malware scan responsiveness and effectiveness using user symptoms feedback

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12244610
APP PUB NO 20240137370A1
SERIAL NO

18403402

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Abstract

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Apparatus, systems, articles of manufacture, and methods for improving anti-malware scan responsiveness and effectiveness using user symptoms feedback are disclosed. An example method includes detecting a performance issue on a computing device, presenting a user interface on a display of the computing device requesting user feedback regarding the performance issue, and synthesizing user input related to the performance issue to identify, on the computing device, a scan parameter associated with the performance issue. The example method further includes, in response to failing to identify the scan parameter on the computing device, transmitting the user input to a symptom analysis server to identify the scan parameter based on anti-malware scans from other computing devices, and, in response to determining the scan parameter, performing a targeted anti-malware scan on the computing device.

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Patent Owner(s)

  • MCAFEE, LLC

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kumar, Ritesh Santa Clara, US 25 266
Lancioni, German Cordoba, AR 50 255

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