Intelligent monitoring systems and methods for wi-fi metric-based resolutions for cloud-based wi-fi networks

Number of patents in Portfolio can not be more than 2000

United States of America

PATENT NO 12238539
APP PUB NO 20210195443A1
SERIAL NO

17195805

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Abstract

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System and methods include obtaining data, over the Internet, associated with a plurality of Wi-Fi networks each Wi-Fi network having one or more access points and each Wi-Fi network being associated with a customer of one or more service providers; aggregating and filtering the data; analyzing the aggregated and filtered data for a condition of each of the plurality of Wi-Fi networks; determining one or more resolutions for the condition of a Wi-Fi network of the plurality of Wi-Fi networks; and initiating a customer outreach workflow to provide the one or more resolutions to the customer associated with the Wi-Fi network.

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Patent Owner(s)

  • PLUME DESIGN, INC.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Agarwal, Nipun Fremont, US 310 5233
Eyyuni, Sandeep Sunnyvale, US 10 16
Ha, Na Hyun Cupertino, US 10 16
Hotchkiss, Adam Dallas, US 20 241
Malkin, Yoseph San Jose, US 33 342
McFarland, William J Portola Valley, US 104 2026
Sakamoto, Yusuke San Jose, US 44 144
Thadani, Rohit San Carlos, US 7 16
Venkatraman, Sai Santa Clara, US 11 71

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