Chat-based proactive nudging system and method
Number of patents in Portfolio can not be more than 2000
United States of America
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Feb 25, 2025
Grant Date -
Feb 8, 2024
app pub date -
Aug 3, 2022
filing date -
Aug 3, 2022
priority date (Note) -
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Abstract
A method includes receiving by a chat server a client request from a client device communicating with the chat server. The chat server generates a server response that is transmitted to the client device. A nudge repository is searched for a nudge action based on a set of tokens generated from at least a portion of the client request. In response to finding the nudge action, a user cohort to receive the nudge action is determined. A nudge request including the nudge action and the user cohort is generated and transmitted to the chat server. The nudge action is deployed from the chat server to one or more client devices associated with one or more user identifiers in the user cohort. The nudge action is rendered as a nudge at the one or more client devices.
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